Privacy & Terms

First things first. I need to let you know why the website collet data before the “what.”

The website collects data for two reasons:

Moderation – This website’s intention is to send hugs one to another, for fun, and to share love only. Sadly, some people (or bots) may try and use the website for other purposes, such as:

• Spamming
• Sending adult content
• Stright up just humiliating someone or aggressively swearing.

For those reasons, I have created an automated system that will automatically take action when those happen. Now, what does it mean for you? 

TL;DR This system of mine will “read” every hug sent on the website to make sure it’s A-OK.
If the hug is marked as wholesome by this system, it will be sent out to the recipient. However, your hug will still be kept on the server for 48 hours and then recycled in case the recipient complains about your hug.

If the hug is against my ToS, then the system will take action, and this is where things get a bit more complex: 
When the system detects such hug (sometimes it doesn’t, no filter is perfect, sorry.), then one of three things might happen: 

1. Discard the hug and notify/warn you about it
2. Ban you for a certain duration (or forever if you’re a filthy bot)
3. This is rare, but if the system is not sure of what to do, it’ll send your hug over to me for a human review. (And only me.) Tbh, you don’t really need to worry about anyone seeing your hug if you are a nice person and use the website for what it was built for.

Collecting info about the community – I am not even sure I titled it right. Basically, the website collects certain data (other than the info you type in when sending a hug.) that I need in order to improve the website and see how you guys interact with it. This is what the website collects:

Data that is associated with you: 
(pretty much only to prevent spam.)

• IP Address
• Country / Region – This I use to know where the majority of users are located; I might be working on translations… who knows. 🙂
• User-agent (The operating system and browser used)
• Email and name when you sent the hug. (just the sender, I am not collecting the recipient’s personal info.)

Anonymous data (AKA, who are you???):

• Interaction with buttons  – How many clicks per button 
• Time stayed on the website.
• Voluntary feedback – any text you’ll write there is sent directly to me, including a screenshot of the current page, so I can see if anything is broken.  (This cute red button on the left you should totally click)
• Mouse heatmaps – (where users move their mouse to and for how long.)